Unit of Competency Mapping – Information for Teachers/Assessors – Information for Learners
BSBSMB409 Mapping and Delivery Guide
Build and maintain relationships with small business stakeholders
Version 1.0
Issue Date: May 2024
Qualification | - |
Unit of Competency | BSBSMB409 - Build and maintain relationships with small business stakeholders |
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Description | |||
Employability Skills | |||
Learning Outcomes and Application | This unit describes the skills and knowledge required to negotiate with important stakeholders and modify interactions as required.It applies to individuals who operate a small business and use communication skills to build relationships with key stakeholders.No licensing, legislative or certification requirements apply to this unit at the time of publication. | ||
Duration and Setting | X weeks, nominally xx hours, delivered in a classroom/online/blended learning setting. Assessment must be conducted in a safe environment where evidence gathered demonstrates consistent performance of typical activities experienced in the Management and Leadership – Small and Micro Business field of work and include access to: relevant legislation, regulations, standards and codes relevant workplace documentation and resources case studies or where possible, real situations interaction with others. Assessors of this unit must satisfy the requirements for assessors in applicable vocational education and training legislation, frameworks and/or standards. |
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Prerequisites/co-requisites | |||
Competency Field |
Development and validation strategy and guide for assessors and learners | Student Learning Resources | Handouts Activities |
Slides PPT |
Assessment 1 | Assessment 2 | Assessment 3 | Assessment 4 | |
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Elements of Competency | Performance Criteria | |||||||
Element: Establish and develop communication and appropriate relationships with key stakeholders |
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Element: Establish and develop roles and responsibilities in the small business |
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Element: Review relationships with key stakeholders |
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